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FREQUENTLY ASKED QUESTIONS
How do I get started with Orchestrator?+
Sign up for an account, complete the onboarding flow, and create your first agent.
What's the difference between agents and skills?+
Agents define how your website assistant behaves. Skills are reusable instruction folders you attach to an agent so it can follow specialized workflows.
How does the approval system work?+
When an agent needs to use a tool, you can require manual approval. The agent will pause and wait for you to approve or reject the tool execution through the UI.
Can I use my own LLM models?+
Currently we support OpenAI (GPT-4, GPT-3.5) and Anthropic (Claude 3) models. Custom model integration is available for Enterprise plans.
How secure are the sandboxes?+
All tool executions run in isolated Docker containers with configurable resource limits, network restrictions, and security policies. Each execution is completely isolated.
What's included in the audit logs?+
The tenant audit log records governance events: who changed agents, skills, deployments, API keys, team access, billing, and tenant policies. Retention depends on your plan (typically 30–365 days; enterprise plans can export CSV). For live runs, use session history and transcript export—those are separate from the audit log and are not a full record of every API call or tool invocation.
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